Forward Incoming call to External no

[simplilearn]

I have a simple requirement. I want to froward the Incoming call from DID to two/three external no.
When the call will land in DID.
1. IT will froward to the First External no
2. If first external no not reachable/did not pickup the call in 60sec then it will try next external no.

 

[Saqqara]

Create a hunt ring group and add extensions into it - you may have to create dummy numbers , and use forward to mobile.

just remember, if the numbers being dialled have voicemail , and are directed to voicemail within 60 secs 3cx will classify the call as answered and will not move no to next number

 

[simplilearn]

I created dummy extension and configure the mobile number. Forward calls to mobile number. If I call the extension from another extension then the call is getting forward to the mobile no. Now I created a Hunt ring group and make the extension as a group member. Now If Dialed the hunt group the call is not going to the Mobile no if the Extension is not registrar

 

[YiannisH_3CX]

Go under the forwarding rules of the extension and enable the option " Ring my mobile simultaneously".
This will keep your extension registered. You can now add the extensions in the ring group normally without the need to forward the call to mobile.