Forward to external number

[arkitekt]

I've been wondering if there's a way to include an external number in a ring group so that calls to a particular group can also ring an external cell phone number.

Could anyone point me in the right direction or suggest an alternative solution?

Thanks

Nathan

 

[KerryG]

Yes, this works quite well in v8. I don't know if it worked in previous version.

 

[tpinnovations]

There is an additional setting that must be enabled to allow it to work. Check the admin console.

 

[LeonidasG_3CX]

You can add an Unregistered extension to the Ring Group that has a Forwarding rule: Forward all > All Times > All Calls > External Number:XXXXXXXX
Then go to Settings > General Settings > Global Options > Allow Call to be forwarded in ring groups to external numbers: Tick it.

Done.