Forwarding calls via ring group to external number

[AusJohn]

Hi everyone,

been searching the forums all afternoon and have made progress. But reached a end.

I have a PSTN line for incomming calls and a VOIP provider for outgoing.

I have 1 extension connected to a linksys SPA921 (ext:100)
I have made another extension with forward all calls to a mobile number. (ext:500)

If i dial the extension 500 from the linksys it rings my mobile without a problem via the VOIP line.

However, if i try to forward calls on no answer, or create a ring group to try 100 for 10 seconds then transfer to 500. But it fails the moment 100 stops ringing. I have tried to make a extra outbound rule for the mobile number but im probably not doing it right.

Any help would be greatly appeciated.

I dial 0 to get a outside line. ext 800 is the ring group

Server Log:

19:15:46.531 [CM503003]: Call(58): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.2.11:5060
19:15:46.468 [CM503020]: Normal call termination. Reason: No outbound rule
19:15:46.468 [CM503016]: Call(58): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Registered
19:15:46.468 [CM503017]: Call(58): Target is not registered: <sip:>
19:15:46.468 [CM303006]: There's no outbound rule for external number '00421******' defined
19:15:42.968 Active calls counted toward license limit: []
19:15:36.453 [CM503025]: Call(58): Calling HuntGrp800:100Ext.100@[Dev:sip:[email protected]:5060]
19:15:36.390 [CM503017]: Call(58): Target is not registered: HuntGrp800:500
19:15:36.390 [CM303006]: There's no outbound rule for external number '00421******' defined
19:15:36.359 [CM503004]: Call(58): Route 1: HuntGrp800:100Ext.100@[Dev:sip:[email protected]:5060]
19:15:36.359 [CM503010]: Making route(s) to <sip:[email protected]:5060>
19:15:36.359 [CM505002]: Gateway:[PSTN1] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-3.3.6(GW)] PBX contact: [sip:[email protected]:5060]
19:15:36.343 [CM503001]: Call(58): Incoming call from 0431******@(Ln.10000@PSTN1) to <sip:[email protected]:5060>
19:15:36.343 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:800

 

[leejor]

Did you come across this thread....http://www.3cx.com/forums/forward-to-external-number-11687.html#p60133

I don't know if anything has changed now that Version 9 Beta is out.

 

[AusJohn]

Thanks for the reply,

Yeah thats one ive read, ive ticked the box but its spitting out the same error's.

I'll have another play around and see if i can get it to work

EDIT:
If i call the ring group 800 from the ext: 100 it rings the mobile phone. Obviously becuase 100 is busy.

 

[leejor]

19:15:46.468 [CM303006]: There's no outbound rule for external number '00421******' defined

This line in the log is trying to tell you something.