Forwarding rules changes causes loop

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KatrineHelena

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Hi,

I have this one client with 200-250 user.

We have experienced that some of the users forwarding rules when in meeting are changed to 'forward to number' and the the number is their own number.
So that causes a loop, when they are in a meeting.
The end users claim they hadn't changed it on their own, that it automatically did that.

I should ad, that this user also has TOTALVIEW as an add on, only used by the receptionist.

Has any other user ever tried this?
 
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