"Free 3CX PBX in Google Cloud" - instable service

[oliverhamburg]

We are suffering from a more or less instable telephony service

Effects on a regular base are e.g.

• Unidirectional communication: We can either hear or talk
• Bad speech quality with interrupts and stranges noices

Is this a well known problem, should we move to a more reliable installation on a commercial server solution?

 

[Lee Cramman]

3CX is a very reliable solution. We have a deployment on Google and it is very stable.

99% of the problems you describe are to do with networking so will affect you whichever solution you choose.

One-way calls is usually a firewall problem (run the firewall checker to test).

Bad call quality is usually a bandwidth or internet connection stability problem.