Free Call Queue Monitor Wallboard

[xenex]

Hi All

As there isn't (yet) a call queue wallboard app for 3CX, here is one we've knocked together in VB.NET. Runs at 1024x768 with simple easy to view information for the call queue people. Requests IP of 3CX server and wilcard or distinct queue number. Provided as is with no warranties, but seems to do the job. It attaches to the postgres database directly (as opposed to via Access) and polls every 5 seconds.

Click once deployment available at

http://setup.enterprisemanager.co.uk/queue/publish.htm

Comments and questions via this thread please or PM.

Cheers

Nick

 

[amygoda]

Hello Nick
Thank you
I'll feedback

 

[aerocom]

Hi Xenex/Nick?

Sounds like a great tool. Thanks for sharing it.

When I run the program, I get the dialog box to enter the IP address of the 3cx server and after about 5-10sec the dialog box just hangs. If I enter the IP address quickly I can get to the queue number screen, but again after a few second it just hangs.

Any suggestions? Are there any logs?

Cheers
Darren

 

[xenex]

Can you try again - made sure it doesn't attempt to run until after the settings are entered. It was trying default settings to quickly!

You should be able to just re-run the application and it will automatcially update from our servers.

Cheers

Nick

 

[aerocom]

Hi Nick,

Thanks for that, seems to work fine now. I cannot run it on a remote machine, but that may be a firewall issues. It runs on the 3CX box fine.

A very usefull utility!

Cheers

 

[xenex]

Hi Nick,

Thanks for that, seems to work fine now. I cannot run it on a remote machine, but that may be a firewall issues. It runs on the 3CX box fine.

A very usefull utility!

Cheers

It's only attaching to postgres SQL on port 5480, so opening that should allow access I guess.

Nick

 

[radcomp]

hey i dont know what i am doing wrong i cant run it remotly or on the server itself

i enter the ip address of the machine what am i suspossed to enter in the queue number i have tried every queue that i have and still nothing

cheers
Josh

 

[xenex]

hey i dont know what i am doing wrong i cant run it remotly or on the server itself

i enter the ip address of the machine what am i suspossed to enter in the queue number i have tried every queue that i have and still nothing

cheers
Josh

do you get an error message on screen??

 

[radcomp]

no error message just, the queue screen stays blank

cheers
josh

 

[xenex]

if anything was wrong it would show an error - so you get the heading at the top?? It is the queue number you need not name, just in case. Say 400 for example. or 4* for anything starting with a 4.

Nick

 

[Discovery Technology]

Hi Nick,

Great idea!

I gave it a try at my end and found (both on the 3CX Server and remotely) that it was coming up with an error each time I ran it as follows:

Npgsql.NpqsqlException:
Failed to establish a connection

We have a queue with a number of 90 defined in our PBX, so when we start up the app we enter the IP, then the queue number and this is all we get on both machines - any ideas/thoughts?

Cheers, Brendan

 

[xenex]

Does it work on the server using localhost (or IP 127.0.0.1) ? If so could be postgres set up not to allow outside connections... Now how to sort that one - not sure... but if you struggle to find out I'll have a dig around - I'm sure someone else on the forums has talked about it.

 

[Discovery Technology]

Works perfectly now - I followed the instructions at the following link when I was setting up the call reporter and this appears tohave worked for the queue monitor as well.

3cx.com/support/3cx-call-reporter.html - this link is no longer available

This is working both locally and remotely (I didn't try the localhost entry before the .ini changes - I am assuming that it would work without adjusting the .ini file this way)

Thanks, Brendan

 

[xenex]

Yes I think localhost would have worked without the changes. I'm guessing 3CX's postgres database is installed locked down to only local access, in some cases anyway. Ours here seemed to just work...

Cheers

Nick

 

[mickp]

Hey there,

Thaks for this. I've managed to get the Wallboard to connect though I've not been successful in seeing any calls in a queue yet. Any chance of sharing the source? I have a team of .net devs at my disposal and would be happy to share any updates or improvements.

Regards,

Mick.

 

[netwerkshop]

Hello,

This is an old subject, and the download is missing, so, has this been killed? Or is there some other way of making a wall monitor so that we can publish the queues and how many peoples in the queue.

cheers
Edo

 

[DyCom Group]

Does anyone have this download/installed? Please repost it if you do, i have a clien SCREAMING for the WallBoard but 3CX refuses to give us a delivery date for this very important feature.....