Solved Free license expires

[JohnDev]

Have been using 3CX for a year on the free 3CX Standard license, however, it has expired now:



After reading some of the threads on this topic I had been thinking it would "auto-renew" as we approached the expiration date because of this:




But the date has now come and gone and it appears to have just timed out. It should continue indefinitely?



Thanks!
John

 

[VasilisV_3CX]

Hi @JohnDev,

But the date has now come and gone and it appears to have just timed out. It should continue indefinitely?

It definitely won't continue indefinitely, try and refresh the key and if it doesn't work straight away, give it until tomorrow morning and try again.

 

[JohnDev]

I clicked on "Refresh license key information" and no change. Will try again in another 12 hours. How long do we have until I should be worried about the system not allowing calls?

 

[VasilisV_3CX]

If it isn't resolved, let me know tomorrow and we'll investigate further. What happened currently is expected because you the time of expiry matches the time of activation 1 year ago. It should resolve itself shortly, but keep me posted!

 

[JohnDev]

This morning the system is showing a new expiration at the end of this year, 10 more months to go. So I think we're good!

 

[VasilisV_3CX]

Great to hear @JohnDev! If you need anything else, feel free to open a new thread!