From On-Premise to Hosted with SBC - Phones

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texmansru47

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Well, I have the former on-premise host offline for now 3 days. The SBC box is point to the 3CX hosted site and that is a Green light. The The SBC device is running and is online with the 3CX host. The DID numbers for my phones were just ported over to my SIP Trunk Vendor that is attached to the 3CX Hosted Server. However, the phones will not attach to the SBC device (I am assuming since it stated on the phones that they failed SIP registration. I have the phone unplugged currently to see in a few minutes we can try again. The host IP on the phones are still showing the former on-premise host. The phones are Fanvil X3SG type phones. I am looking up how to reset the phones to see if that will work. It appears that the phones are the ones not wanting to play ball... so If I am overlooking something simple please let me know. Once the phones are pointing to the SBC I believe I will be cooking with butter, but not 100% sure... More of a guess. Any suggestions?
 
Got it working. Thanks!
 
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