- Joined
- Jun 24, 2024
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Hi,
We are trying to show logged in agents of a call queue on our own dashboard.
Because we did not manage to get the loggedin agents directly from the call queue with the 3CX API we went for a diffrent aproach.
Now we are reading out the status of all the users and if it is set to "Custom 1" they get shown on the dashboard.
So far so good, but now we have the problem, when ever someone has an other role than "user", for example "System Owner", we are not able to get the current status, because they are not shown under "Users" with the API call.
Is there a way to get all the Users no matter the role?
Here is the api call we used:
GET https://{{Domain}}/xapi/v1/Users
We are trying to show logged in agents of a call queue on our own dashboard.
Because we did not manage to get the loggedin agents directly from the call queue with the 3CX API we went for a diffrent aproach.
Now we are reading out the status of all the users and if it is set to "Custom 1" they get shown on the dashboard.
So far so good, but now we have the problem, when ever someone has an other role than "user", for example "System Owner", we are not able to get the current status, because they are not shown under "Users" with the API call.
Is there a way to get all the Users no matter the role?
Here is the api call we used:
GET https://{{Domain}}/xapi/v1/Users