GOIP call out issue

[xpertsoft]

Hi everyone,

We haves succefully configured GOIP-8 with 3CX. The call in is working fine, but the call out is not working. We have an issue.
Could anyone send the configuration of call out module in GOIP.
The Config Mode is "Trunk Gateway Mode".

kindly send us a answer.

 

[JohnS_3CX]

Hi,

You need to create some outbound rules before you make outgoing calls.

https://www.3cx.com/docs/manual/sip-trunks/ Step 5

or

https://www.3cx.com/3cxacademy/videos/advanced/configuring-outbound-routing/

 

[Alphabetic]

Also, check your provider is allowing calls out as some dont allow new trunks to be able to make calls without instruction.