I am using GXW4008 and GXW4108 for my PBX needs to work with 3CX -IP-PBX solution.
issues that I need support on :
1) When a user is dialling another internal user ( extension to extension calling ) the dialling is fast and it rings a bell immediately on the other end
When a user is calling a PSTN network user on Landline phones or Mobile phones network through the GXW4108 gateway ,
the user has to wait a long time for the call to connect. Sometimes more then a minute too.
At this time there is no DIALLING heard for Dial progress heard or indicated.
The pause and silence is too long to make a user wait.
If the call does not go through for any reason the user does not even come to know about the failure before a minutes waiting.
2) Some extensions have lot of call failures and some have mimnimum failures. Where should i start looking for configuration problems to resolve this . One Gateway or Server ?
Pl. assist me in configuring the Gateway perfectly to resolve this issue.
issues that I need support on :
1) When a user is dialling another internal user ( extension to extension calling ) the dialling is fast and it rings a bell immediately on the other end
When a user is calling a PSTN network user on Landline phones or Mobile phones network through the GXW4108 gateway ,
the user has to wait a long time for the call to connect. Sometimes more then a minute too.
At this time there is no DIALLING heard for Dial progress heard or indicated.
The pause and silence is too long to make a user wait.
If the call does not go through for any reason the user does not even come to know about the failure before a minutes waiting.
2) Some extensions have lot of call failures and some have mimnimum failures. Where should i start looking for configuration problems to resolve this . One Gateway or Server ?
Pl. assist me in configuring the Gateway perfectly to resolve this issue.
