Grandstream GRP2612P phones taking 3-5 seconds to answer call.

[qbitnetworking]

Hi all, a customer of mine is reporting that when you pick up a call, there is a 3-5 second delay before the person that called can hear you. This is affecting multiple phones. Customer is also stating that everything is slower on the phones, making pages, picking up parked calls, etc.

I'm not seeing anything in the log files and everything says it is running okay. I went ahead and restarted the services and will see how that goes. Any ideas? Could this be related to my SIP provider?

 

[JohnS_3CX]

Hi,

Please include some more information: https://www.3cx.com/community/threads/post-in-relevant-category.115838/