Grandstream GXW4104 can not register to 3CX

[zhangjx99]

Hi there,

I have no problem to add in PSTN gateway 4108, but failed to configure 4104 which I followed same configuration as 4108. any special setting for 4104?
there is no any message in 3CX log, attached the setting figure.

Please help. thank you.

JX

 

[LeonidasG_3CX]

If there is nothing in the 3CXLog, try re-checking your GW4104's credentials and Server Address. Also give your PBX a restart. It is possible that your device might of been blocked temporarily since it was spamming your PBX with incorrect registration attempts.

 

[zhangjx99]

Hi LeonidasG, thanks for the advice. I have done so but still the same.

Best Regards,
JX

 

[leejor]

The 3CX log shows no sign of a registration attempt from the 4104 when the 4104 is powered up? If that is the case then I would double check the server and network settings in the 4104. It may not be "pointed" in the right direction.

 

[zhangjx99]

Hi LeonidasG,

thanks for the information. problem due to my ignorance on the port setting. I put registration ID instead of port 1,2,3,4, then cased no registration, no log... problem solved.

Thanks again.
JX

 

[zhangjx99]

I have just configured Grandstream FXS gateway to be DMZ in remote office, and supperised it is working fine...

consider as case close, unless someone find a way to use 3cx tunnel or proxy manager... do let me know.

Thanks.
JX