Solved Grandstream RPS login not showing up

[craigreilly]

For the life of me can not get a GS 2130 to provision or update the firmware (a 3cx hosted instance).
I did factory reset... the RPS request went out from the server, but the phone never pops up asking to enter extension and VM pin.


update: there was another 3cx instance running on the same network as the phone. moving the phone to a different network and the RPS login came right up.

 

[leejor]

So, you've confirmed that it fails because the directory name on one system is longer (too long for the Grandstream) when compared to the other system? Why is there that much of a difference, in length f the directory name? ...or, this was solved?

 

[craigreilly]

So, you've confirmed that it fails because the directory name on one system is longer (too long for the Grandstream) when compared to the other system? Why is there that much of a difference, in length f the directory name? ...or, this was solved?

Modified original post to only show problem with RPS. The latest firmware 1.0.9.127 shows the full firmware directory. I thought maybe it had something to do with it. My brain just is not functioning at 100% this week - having some issues with the fractured disks in my back. I should just get offline.

 

[leejor]

Stronger painkillers = more entertaining posts

 

[YiannisH_3CX]

Glad to see the issue has been resolved and thank you for updating the thread with your solution.