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(unrelated to the linked system but that's the only one that lets me post here, and it's a general question anyway)
I'm told restricted thread https://www.3cx.com/community/threads/granular-notification-feature-request.124624/ discusses this, but to post my thought:
Plesk has the following matrix which allows checkboxes for levels of user, for instance in 3CX it could be system owner, system admin, and user. The "email address" field is to have an extra, specific email unrelated to the others (e.g. in Plesk each Customer account has an email).
I'm told restricted thread https://www.3cx.com/community/threads/granular-notification-feature-request.124624/ discusses this, but to post my thought:
Plesk has the following matrix which allows checkboxes for levels of user, for instance in 3CX it could be system owner, system admin, and user. The "email address" field is to have an extra, specific email unrelated to the others (e.g. in Plesk each Customer account has an email).
