Group members keep reverting back to 0 extensions after 24 hours

[pmv800]

https://www.3cx.com/community/threads/office-365-integration-calendar-sync-stopped-working.71368/

For the fix that I applied in this thread above to get calendar syncing working by creating a new group outside of the Default group. The new group I created called Azure AD keeps going back to 0 extensions after 24 hours. Any ideas why that would be?

 

[pmv800]

Here is an image file of what I was mentioning above that keeps reverting back to 0 Total extensions.

 

[Evolute IT]

Add the users you want to use in the User Sync (select "Sync these users only") and it won't create extensions for those if the emails match an already existing extension.

they will then appear in the group

 

[Constantinos Constantinou]

The fix is required only if you have Contacts synchronization only. In that case, you have to manually create the group. No need to add members to it.

 

[pmv800]

Thanks everyone that was the fix. Having everyone in both groups was the problem. I was able to remove everyone out of the Default group and left everyone in the new group I created.