Handset Inactive Status Timeout and Logo

[John Dugan]

Hi Folks,

I am aware of the location in the Phone Provisioning tab where a logo can be uploaded. That logo works/shows as expected when the phone is in an active state. But when our Grandstream GRP2615s are not in use for some time, they appear to go into an inactive/standby state where you see a different logo, along with the current date and time, but no line or BLF keys.

1. Is it possible to change the amount of time before a phone goes into this status?
2. Where do you change the logo that is shown a phone is in this status?

 

[Evolute IT]

Hi Folks,

I am aware of the location in the Phone Provisioning tab where a logo can be uploaded. That logo works/shows as expected when the phone is in an active state. But when our Grandstream GRP2615s are not in use for some time, they appear to go into an inactive/standby state where you see a different logo, along with the current date and time, but no line or BLF keys.

1. Is it possible to change the amount of time before a phone goes into this status?
2. Where do you change the logo that is shown a phone is in this status?

Just disable the screensaver in the Phone Provisioning settings.

 

[John Dugan]

That setting answers question 1.

Any idea on 2?

 

[Evolute IT]

That setting answers question 1.

Any idea on 2?

2. You can't unless you use custom templates. Somehow, on GXPs, the screensaver shows both the custom wallpaper and the 3CX one.