Greetings all,
New to 3CX but a bit experienced on PBX. I'm coming from FusionPBX where provisioning is a link, user, password thing, 3CX seems a bit more convoluted.
First of all, my 3CX instance is hosted on AWS using their image/template, all the appropriate ports are open (9000-10999, 5000, 5090, 5060, 5061, 14000-14019). I've run the internal 3CX firewall test and no issues have arisen. I configured my own extension with the 3CX Client program and all worked nicely, as soon as I try to provision my GXP-2170, I'm having issues.
I'm using Direct SIP (STUN) for remote provision, my mac address and interface are set correctly, local sip port of phone set to 5065, RTP start 14000, end 14019 (UDP). I proceed to go to my factory reset phone, input the provisioning link and reboot.
Upon reboot, my phone isn't registered, however, my dashboard shows this message:
"RPS request for GrandStream GXP-2170 IP Phone of XXXXX XXXXX (extension number here) delivered successfully."
That's it. Nothing else. No extension pops up on my phone, under the phone tab the Grandstream phone doesn't appear. What am I missing?
New to 3CX but a bit experienced on PBX. I'm coming from FusionPBX where provisioning is a link, user, password thing, 3CX seems a bit more convoluted.
First of all, my 3CX instance is hosted on AWS using their image/template, all the appropriate ports are open (9000-10999, 5000, 5090, 5060, 5061, 14000-14019). I've run the internal 3CX firewall test and no issues have arisen. I configured my own extension with the 3CX Client program and all worked nicely, as soon as I try to provision my GXP-2170, I'm having issues.
I'm using Direct SIP (STUN) for remote provision, my mac address and interface are set correctly, local sip port of phone set to 5065, RTP start 14000, end 14019 (UDP). I proceed to go to my factory reset phone, input the provisioning link and reboot.
Upon reboot, my phone isn't registered, however, my dashboard shows this message:
"RPS request for GrandStream GXP-2170 IP Phone of XXXXX XXXXX (extension number here) delivered successfully."
That's it. Nothing else. No extension pops up on my phone, under the phone tab the Grandstream phone doesn't appear. What am I missing?
