Help Guides for creating reports

[Knight!]

Good day 3CX team .
Could you point me to a correct link on site where i can download Help Guides for creating reports Module. I need to share it with users who need to work with Reports
It will be great If the submitted document will affect only this module

 

[Alphabetic]

There's not really a guide on how to create reports, the creation of reports it's pretty self explanatory really.

Log in to the management console > Reports > Add

You will need to give extensions access rights to do so:

 

[Knight!]

There's not really a guide on how to create reports, the creation of reports it's pretty self explanatory really.

Log in to the management console > Reports > Add

You will need to give extensions access rights to do so:

View attachment 18961

I know about giving access to Generate reports module but for our users need description work logic of each report type. .

 

[Alphabetic]

There is no official documentation outlining what each report does.

You will have to create a report for each and look at the data it gives you.

some of them are self explanatory.

 

[Knight!]

Thanks for Info. I just want to know about any official Guides about this topic.

 

[Alphabetic]

These are probably the only official info you'll get.

https://www.3cx.com/phone-system/call-reporting/

https://www.3cx.com/blog/docs/call-center-reports/