help with inbound calls not working outbound works fine

[hanksmith5]

hello I am using voipyourlife with 3cx ip pbx 7
my outbound works fine I can dial extention to extention okay how ever when I dial inbound eg from outside like my cell phone or anty other number to my pbx it won't go threw it rings once, then gives me a busy signal. I have my did set to my phone number and a * at the end. I also have it set to go to 100 during office hours and during non office hours. any ideas what I got mis configured? thanks Hank

 

[avraam_mich]

The provider is an unsupported provider with 3CX.

It is recommended you try with one of the supported providers listed on http://www.3cx.com/partners/voip-providers.html

regards

 

[worksighted]

Are you seeing an error message in your server log when this happens?

Mike