Holiday Hours

[cakahl]

We operate two companies and each one has their own inbound rule for their phone number. I need to setup holiday hours, but it appears as if I can only have one holiday message play. I need to have a holiday message play for Company A and a different message for Company B. Both companies have the same holiday schedule. Is there a way to do this?

 

[YiannisH_3CX]

Hello @cakahl

At the moment there is only one Holiday IVR so you can play only one holiday prompt during the holidays. To achieve the functionality you want you will need to create 2 different IVR's and set the system to out of office during the holidays manually and not use the holidays feature.
You can also post this as a feature request to the ideas section of the forum so it can be upvoted by other users and perhaps get implemented in a future release.