How and where do you report a bug?

[jasonhayes]

There is a bug in the Presence Information screen, if you pick up a call in a quue by dialing *20, see attached it doesn't clear the call information. Only the user that dialed *20 see's it and you see an active call for each time your dial *20. This is happeing on Windows 7 PC, running Version 12, SP4. The way to clear it, is to close both the Presence Info screen, close 3CX My Phone and exit it via task manager and resetart.

 

[craigreilly]

if you have a support contract you can file a bug and have login information for the support area of the website.