Solved How do I setup On Saturday and Sunday Only to forward to a cell phone?

[Song]

Hi,

We currently setup business hour 7am-6pm and after hour to go to a voicemail. Now I want on Saturday and Sunday to forward to an outside telephone number how do I do this? I can't seem to figure out how to set this up?

thank you

 

[VoIPTools]

During business hours, send the calls to the appropriate extension. Outside business hours, route the call to a Call Flow Designer which can determine the day of week and then route calls to the correct extension/cell number.

 

[Song]

During business hours, send the calls to the appropriate extension. Outside business hours, route the call to a Call Flow Designer which can determine the day of week and then route calls to the correct extension/cell number.

thank you.. that is all i needed i needed to create a call flow designer

 

[cobaltit]

You might also be able to forward at the dial tone provider level for Saturday and Sunday.

 

[Song]

You might also be able to forward at the dial tone provider level for Saturday and Sunday.

you mean i can do it from my provider level without going to 3cx. yeah maybe that is a better option. let me see if my provider will allow me to schedule. I don't think that is possible. need to double check using Voip.ms

 

[ChrisC_3CX]

Just want to add that you could also do this using a dummy/routing extension:

1. Create a new extension
2. Have the appropriate DID/CID rules route to this extension during out of office hours
3. Edit the extension and go to Forwarding Rules. Scroll down to exceptions and create the following two exceptions:

First Exception:
--------------------


Second Exception:
------------------------

Note: Specify the Voicemail box you want calls to be routed to.

4. Make sure the first exception above is placed on top of the list as it needs to be checked first.

 

[Song]

Just want to add that you could also do this using a dummy/routing extension:

1. Create a new extension
2. Have the appropriate DID/CID rules route to this extension during out of office hours
3. Edit the extension and go to Forwarding Rules. Scroll down to exceptions and create the following two exceptions:

First Exception:
--------------------
View attachment 21563

Second Exception:
------------------------
View attachment 21562
Note: Specify the Voicemail box you want calls to be routed to.

4. Make sure the first exception above is placed on top of the list as it needs to be checked first.

thank you so much!! this is what I wanted to do..

 

[ChrisC_3CX]

Glad I could help!