How Do I Stop CRM from popping a browser tab with every call?

[CP-93]

I've turned it off under settings,integration but we still get the CRM pop a new tab whenever a call comes in. We use connectwise locally installed on our PCs not the web so id like this disabled.

 

[Constantinos Constantinou]

Hello @CP-93

Do you use our Chrome Extension ? https://chrome.google.com/webstore/detail/3cx/baipgmmeifmofkcilhccccoipmjccehn

If yes then the "off" option should be set on the Chrome Extension.

 

[CP-93]

Are you referring to these settings? should they both be off? or just the top one?

 

[Constantinos Constantinou]

Hello @CP-93,

No I am referring to those settings inside the Chrome Extension.



Check whether you have the latest version of Chrome Extension: