How to activate call alert through email notification? Can we record call through to call recording app or is there any way in 3cx app?

[sajeerhajib]

1. how to activate call alert through email notification?
2. can we record call through to call recording app or is there any way in 3cx app?

 

[NickD_3CX]

Hi!

1. how to activate call alert through email notification?

You can't get notified via email when a call starts ringing your system, but you can enabled missed call notifications on a per extension basis, or on Queues for the Queue Managers to receive.

2. can we record call through to call recording app or is there any way in 3cx app?

3CX Has recording capabilities, see here for details:
https://www.3cx.com/3cxacademy/videos/intermediate/call-recording/

Also all 3CX Apps have a recording button.