How to back up Personal contacts

[chorleyboy]

I can back up Company contacts in 3CX quite easily through the admin console (advanced - contacts - export)

However can anybody let me know if there is a way to back up Personal contacts? I can't see this as an option when logged in to the 3CX client - you can only import. I also can't find it in the admin console. I'm just concerned that an end user could delete their contacts if they are not concentrating as 3CX have provided a "delete all contacts" button.

 

[Saqqara]

You can not backup people's personal contacts via the 3CX management console.

 

[chorleyboy]

Thanks for the quick reply.

We currently have hosted 3CX trial.

If we have 3CX running onsite on a Linux box is it possible to get in through the back door and back up the contacts?

Or is there any other way to back up the personal contacts? After all they must be stored somewhere on the system.

 

[Saqqara]

I believe personal contacts are stored locally on users machines (within the 3CX folder structure) and not the server.

 

[chorleyboy]

I'm using the Web Client so all that has been installed on the PC is a Chrome extension. I've searched the C drive for 3CX but haven't come across anything.

Can anyone advise where it may be?

 

[leejor]

Not certain if this is applicable to the latest 3Cx version...
https://www.3cx.com/community/threads/v15-where-is-private-phonebook-stored.47121/