How to configure DID in Grandstream GXP1620/1625 models please help us

[ssvc]

How to configure DID in Grandstream GXP1620/1625 models please help us

 

[JohnS_3CX]

Hello,

Please start from here to first setup your phones, and make sure they can call each other's extension
https://www.3cx.com/sip-phones/grandstream-gxp16-series/

 

[ssvc]

Hello,

Please start from here to first setup your phones, and make sure they can call each other's extension
https://www.3cx.com/sip-phones/grandstream-gxp16-series/

Hi Sir, Thank you for your prompt reply, We are unable to configure the Physical phone using the link which you provided, phones are not registering. there is one setting not showing for me when i tried to setup (attached and highlighted in color Yellow). please help us on this.

 

[JohnS_3CX]

Hello,

You do not need that part. You only need this:




And then you must follow these instructions to put the link in the phone:
https://www.3cx.com/sip-phones/manually-provision-supported-grandstream-gxp/

 

[ssvc]

Hi Sir, I have done exactly as mentioned in the link, still device is not registering Can you please suggest.

 

[ssvc]

Please find the updated firmware version of the phone.

 

[JohnS_3CX]

We will need some more information. Please read this guide and provide us with more useful information to see how we can help

https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/