How to determine number of sim calls needed? And subscription plan.

[marcus1]

Hi all,

I'm using the 3CX free version which is 16SC. I'm happy with the service and considering a paid version even though I do not need it. But the issue I'm facing is I do not know how many SC I need. Does 3CX have a history of the maximum SC used in the past?

When I look at the queue manager, I see maybe 4-6 calls at the most so I can only guess that 8SC is enough but I feel comfortable having the buffer.

I heard that 3CX free version has 16SC. Is this renewable? I was told it was. But I'm a bit confused with the offering have a free version and then a standard version. If opting for standard then the current price chart shows 4SC and 8SC for free. Is that renewable for free too? I saw some forums say there is a maintenance fee.

I like the program and would be happy to pay to support the company but I feel like $700/year for a 16SC (3CX Pro) is a bit expensive. Wish there was a couple more choices. Something like 10-12 SC in the $300 per year range for the pro version.

The fee structure is a bit complex for a newbie. Thanks for your help in advance.

 

[AWS2P]

All your asking are answered here
https://www.3cx.com/ordering/pricing/

You should start with annual pro 8SC , if you need more next year you increase to annual 16SC PRO
Basic rule is 3 or 4 extensions for 1SC

 

[YiannisH_3CX]

Hello @marcus1

Glad you enjoy our product and thank you for the kind feedback. I would recommend finding a 3CX partner in your area to advise you what is the best licence size and type for you. The pricing is the same and you get to have someone experienced assist you with questions or issues.