ahmedsza Joined Jan 4, 2015 Messages 17 Reaction score 0 Jan 4, 2015 #1 Hi i would like to ask about this feature if its on 3CX PBX: is there any option to let my customer adding survey for the quality of agent after finishing calling the company via call center ?! Thanks
Hi i would like to ask about this feature if its on 3CX PBX: is there any option to let my customer adding survey for the quality of agent after finishing calling the company via call center ?! Thanks
Pierre_3CX Staff member 3CX Support Joined Aug 1, 2013 Messages 781 Reaction score 401 Jan 5, 2015 #2 .
Pierre_3CX Staff member 3CX Support Joined Aug 1, 2013 Messages 781 Reaction score 401 Jan 5, 2015 #3 Hi there, There is no such functionnality by default but one could direct users to custom digital receptionists programmed through VAD (3CX Voice Application Designer). Kindly review product informations and demo project to find out more about this.
Hi there, There is no such functionnality by default but one could direct users to custom digital receptionists programmed through VAD (3CX Voice Application Designer). Kindly review product informations and demo project to find out more about this.