How to enable the incoming caller ID???

[Ash91]

Hello everyone,

I've been struggling to enable the incoming caller id and still couldn't figure out. I've searched whole the internet and all have talked about outbound caller id but none of them have talked about inbound caller id. Any help would be much appreciated. Thanks.

 

[Ash91]

Whenever i get an incoming call it indicates as "90001" the port number or the authentication id both are 90001 in my case. I have no idea why 3CX have enabled this. Can anyone help pls? Thanks in advance

 

[Saqqara]

What type of incoming lines - PSTN, ISDN or SIP

 

[Ash91]

This is actually happening when I call from outside which is a PSTN line. I use OBI110 for PSTN with SIP.

 

[Ash91]

Hi,

I fixed it, it was because of the minimum ring delay that i set in OBI. But when i increase it to a standard amount im getting the caller ID. Thanks