How to export and import Outbound rules

[vincent Kavila]

I noticed that 3CX is not able to import outbound rules, If someone needs to configure for over 1000 users they have to do it manually, its tiresome.

 

[bitn2]

1000 User Outbound Rules??? Are you sure? Normaly you need maybe 5 for "doesnt matter how much" user

 

[TheodorosG_3CX]

I will agree with @bitn2 , why configure so many outbound rules?
For example adding extensions to Departments and create outbound rules per department will be very helpful and lees configuration for you.

 

[vincent Kavila]

Apparently, I have no other option, when I contact 3CX I don't get help, I have to figure out how to accomplish that.

 

[TheodorosG_3CX]

Understood however it is not an option to export/import the outbound rules.

 

[bitn2]

Apparently, I have no other option, when I contact 3CX I don't get help, I have to figure out how to accomplish that.

Maybe you can tell us what you want to archive with this configuration. Maybe we can show you some other options.

 

[vincent Kavila]

This is how my setup is:
I have 3 SIP trunks

1. Integrated with Cisco Voice Gateway and users can call extension to extension internally
- Calls from 3CX to Cisco display the 3CX Caller Extension number
- Same calls from Cisco to 3CX display the Cisco Caller Extension number
2. Bridged with a remote 3CX PBX
- Users can call each other
3. SIP for our VoIP provider carrier for our outbound calls whereby each user has a number from the providers that allows inbound
- I have configured inbound rules for each user, their respective DID will route calls to their extensions
- Outbound when users call out their DID issued by the VoIP provider is what displays

I have achieved the above by configuring Outbound rules for each user and adding routes for the 3 SIP trunks above.
However, 1000 users are too many, so I wanted to know if there is an easy way of doing it.

 

[bitn2]

Can you the outbound rules for one user? This scenario isn't supported at all, but maybe we will find a solution to use less outbound rules.

 

[vincent Kavila]

Can you the outbound rules for one user? This scenario isn't supported at all, but maybe we will find a solution to use less outbound rules.

Let me share a screenshot of how my outbound rules are

 

[vincent Kavila]

 

[vincent Kavila]

 

[TheodorosG_3CX]

So the configuration is mostly regarding the outbound caller id correct?
Why not add them to a Group, assign the outbound rule for the Group and take the caller id from each extension?

 

[vincent Kavila]

So the configuration is mostly regarding the outbound caller id correct?
Why not add them to a Group, assign the outbound rule for the Group and take the caller id from each extension?

If I add them on the extension side it won't work, the only option I seem to have is the long route... I even tried manipulating on the SIP outbound parameters.

 

[TheodorosG_3CX]

This might be prevented because based on the screenshots you route the calls to an unsupported bridge.
In any case this cannot be exported/imported.

 

[Grace Liu]

This is how my setup is:
I have 3 SIP trunks

1. Integrated with Cisco Voice Gateway and users can call extension to extension internally
- Calls from 3CX to Cisco display the 3CX Caller Extension number
- Same calls from Cisco to 3CX display the Cisco Caller Extension number
2. Bridged with a remote 3CX PBX
- Users can call each other
3. SIP for our VoIP provider carrier for our outbound calls whereby each user has a number from the providers that allows inbound
- I have configured inbound rules for each user, their respective DID will route calls to their extensions
- Outbound when users call out their DID issued by the VoIP provider is what displays

I have achieved the above by configuring Outbound rules for each user and adding routes for the 3 SIP trunks above.
However, 1000 users are too many, so I wanted to know if there is an easy way of doing it.

If you change each extension's outbound caller ID as its own extension number:

And just set the reformat outbound caller in the specific sip trunk(VoIP provider carrier), it seems that you still need to set 1000 rules here too.

 

[TheodorosG_3CX]

Well this can be done however as mentioned from @vincent Kavila this does not work.
It can be related with the unsupported bridge so he proceeded with adding so many outbound rules.