How to integrate Microsoft Dynamics - not MS Dynamics 365

[paz_cgn]

Sorry, can't find a solution. Has anybody an idea? Thanks a lot.

 

[edossantos]

Only Microsoft Dynamics 365 (cloud based) is supported. Are you running an on-premise installation?

 

[paz_cgn]

Yes, we are running an on-premise installation

So, what can we do?

 

[edossantos]

On-premise installations are not supported. You should create a template yourself by following this guide:
https://www.3cx.com/docs/crm-integration/