Hyper-V Instalation Issues

[Jonathan Nicolau]

Hello, When I tried to install 3CX on Hyper-V running on a Windows 10 Pro system, it can not download the pre config file, but it's connected to the internet. Below you will see images of errors and an image of my VM settings. Help!

 

[Alphabetic]

This problem occurs when the VM cannot get out on the internet (talk to 3CX servers).

Ensure that you've set your static IP settings.

When you boot to the ISO there is a point where it says something like "automatically... DHCP ..." then the first menu screen comes up.

When this happens, press ESC and choose to manually entered your network details.

 

[Constantinos Constantinou]

Hello @Jonathan Nicolau ,

If you try to access the following URL mentioned in the error message, you can get the content of the txt file on the Hyper-V machine?
https://downloads-global.3cx.com/downloads/debian10iso/preseed_10.10.0_bf691ee.txt

 

[Jonathan Nicolau]

Should I be using the internal or external network adapter?

 

[Jonathan Nicolau]

This problem occurs when the VM cannot get out on the internet (talk to 3CX servers).

Ensure that you've set your static IP settings.

When you boot to the ISO there is a point where it says something like "automatically... DHCP ..." then the first menu screen comes up.

When this happens, press ESC and choose to manually entered your network details.

I set the static ip and stuff but the error still persists.

 

[Alphabetic]

Can you send screenshots of you setting up your network?

 

[jcostlow]

How did you create the VM? Quick Create or add vm manually? It has to be a gen 1 vm is why I ask.

 

[Jonathan Nicolau]

How did you create the VM? Quick Create or add vm manually? It has to be a gen 1 vm is why I ask.

I did it manually so it is gen 1

 

[SweetAction]

There's issues with Google DNS currently depending on where you are related to the massive outage that hit Facebook and others.

Try another DNS server like Cloudflare, OpenDNS, Quad9, etc and see if the issue changes

 

[Alan NZ]

Should I be using the internal or external network adapter?

The network adapter config is primarily located in the Virtual Switch manager in Hyper-V (or something has to exist before you can create network adapters). This should be external, and using a NIC on the host that connects to a network. If you're not manually entering the IP config on initial start, then it should be handing a DHCP address plus DNS so that you can reach the internet.