I can't call abroad

[elc]

Hi,I created an overseas call rule before, I could call, but now we doesn't call with the same rule. What change in 3cx?

 

[leejor]

...or it could be your provider blocking them. You first need to see if the calls are leaving the PBX (3CX Activity Log?)

 

[NicholasP_3CX]

Your event log would tell you exactly what the issue is.

Examples below:

For this one there is no matching outbound rule.

For this one, the PBX does not allow this because of a blocked country code

To resolve