Solved Identify specific trunk and display specific things to RingGroup for identify this trunk

[IT_VBO]

Hello everybody,

I see many parameters to outbound call, but don't find many information's about inbound...

We are migrating 2 companies in 1.

Companies "A" must be handle by Company "B".

Aclients calling AAAAAAA number, be transfered to BBBBBBB number on a specific SIP trunk is send to headofficeRingGroup.

Actually HeadofficeRingGroup see AClient number and not AAAA number or BBBB number. Mean, cannot identify call's from ACompany.


I try to change Inbound Sip trunk parameters, but cannot find a way to identify AAAAAAA call's.

Did you have a suggestion ?

I also trying to made a "Caller id" patern modification on sip trunk, but cannot find a solution at this time.

I try call source identification.

 

[Evolute IT]

Hello everybody,

I see many parameters to outbound call, but don't find many information's about inbound...

We are migrating 2 companies in 1.

Companies "A" must be handle by Company "B".

Aclients calling AAAAAAA number, be transfered to BBBBBBB number on a specific SIP trunk is send to headofficeRingGroup.

Actually HeadofficeRingGroup see AClient number and not AAAA number or BBBB number. Mean, cannot identify call's from ACompany.


I try to change Inbound Sip trunk parameters, but cannot find a way to identify AAAAAAA call's.

Did you have a suggestion ?

I also trying to made a "Caller id" patern modification on sip trunk, but cannot find a solution at this time.

I try call source identification.

You can name your Ring groups/inbound rules and use the option to prepend/append the name. This option can be found in Contacts -> Options.

I would name both DID rules and name them by company. It's also what we do for home office customers who have 2 lines, personal and business.

 

[IT_VBO]

Hello,

I created a ring group (same groupe, but a new one) and yes, now the calling wrote the RingGroup name !
That's work. Thanks for the idea.