Identify which MSN Numeber is called

[hasler]

Hello,
I have a Patton ISDN Gateway (four MSN numbers) and a SIP Provider (incoming and outgoing).
How can figure out which number is calles.
I only see the number from the caller but i don't see which number (our intern numbers) he is calling.

Can I make some settings to see this?
Is it possible to have different ringing tones depending on the called numer (our intern numbers).

Thanks for our help,

Andreas

 

[mbaltus]

You have to add the MSN numbers as DID/DDI numbers to the Gateway/VOIP provider configuration. After you have done that, you can configure inbound rules on the DID/DDI and revert them to a group. If you then set the option for adding the group/queue name to the inbound call (settings > general > Global Options tab), you will see to which group (i.e. which DDI/DID) the call was placed.

 

[hasler]

Hi,
I made the settings, but i can't see the DID/DDI number on my SNOM phones, or I can I see this information only on the 3cx Voip phone software?

Thanks for your help,

Andreas

 

[mbaltus]

We use Linksys SPA-942 phones and the DID/DDI group name shows up in the Display. I'm not sure if this is perhaps SNOM specific, or needs to be switched on.