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- Apr 23, 2020
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This CRM configuration builds on the work of Mark Phillips in https://www.3cx.com/community/threads/pipedrive-3cx-server-side-integration.65431/. It improves his original by:
For configuration instructions see Mark's original post. I haven't done any work yet on call journaling or contact creation because we're not yet using them.
- removing deprecated API endpoints in contact lookup
- syncing mobile, work, home and other phone if they exist (not just the one called)
- separating the first and last names of the contact
- importing the company name
- linking to the 128x128 Gravatar image if set in Pipedrive
For configuration instructions see Mark's original post. I haven't done any work yet on call journaling or contact creation because we're not yet using them.