Inbound Calls showing Undefined Number

[moh10ly]

I have configured 3CX with UX Gateway with an external SIP trunk Provider and I'm able to call to external Numbers and my DID shows to external parties however when someone calls me it shows as undefined.. i'm not sure where to check exactly.

These are the logs I can see on 3CX system logs. Please Help

16:13:33.181 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060;user=phone SIP/2.0
Via: SIP/2.0/UDP 192.168.1.189:5060;branch=z9hG4bK-UX-ac1e-5812-40fc0
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: <sip:[email protected];user=phone>
From: "MyMobileNumber<sip:[email protected]:5060>;tag=ac1e5812-1122d
Call-ID: [email protected]
CSeq: 1 INVITE
Supported: replaces, update, 100rel
User-Agent: NET UX 2.1.3v165 UX SW/WinVer
P-Asserted-Identity: "05337692632 "<sip:[email protected]:5060>
Content-Length: 0


Thanks

 

[3CXfoxhallsolutions]

Have you listed & configured your DID numbers ...???

Have a look at this how-to ...

http://www.3cx.com/blog/docs/did-voip-provider/

 

[moh10ly]

Hi 3CXfoxhallsolutions
Thanks a lot.. it worked like a charm.