Hi again! Sorry for posting a lot of threads here.
I have finally have our xml template to work but another issue came up. When doing some test calls to our trunk, the initial call triggers the integration flow. However, when I try to call the trunk again using the same number, the call is routed to an operator asking me to click 0. I was wondering if anyone can point me where to look into this and configure it? As far as I remember, I haven't changed any call forwarding settings.
Thanks in advance.
I have finally have our xml template to work but another issue came up. When doing some test calls to our trunk, the initial call triggers the integration flow. However, when I try to call the trunk again using the same number, the call is routed to an operator asking me to click 0. I was wondering if anyone can point me where to look into this and configure it? As far as I remember, I haven't changed any call forwarding settings.
Thanks in advance.
