We have a client that wishes to have their main number route to a different ring groups on recurring Fridays. The inbound rule for their main number currently goes to an IVR on weekdays, during office hours and to a different IVR that plays a greeting before going to voicemail outside of hours.
On recurring Fridays they would like the calls to instead go to a ring group of home workers. Out of hours calls still need to go to the normal voicemail box.
The system is cloud hosted and they have the Professional license.
I cannot find a way to set a custom destination for a specific day. Is this possible?
On recurring Fridays they would like the calls to instead go to a ring group of home workers. Out of hours calls still need to go to the normal voicemail box.
The system is cloud hosted and they have the Professional license.
I cannot find a way to set a custom destination for a specific day. Is this possible?
