Solved Incoming Call: Destination is not available, not registered or no routes available

[technotux]

Getting this message for 2 of my extension even for extension to extension calls, I have checked all the settings nothing wrong I have found compared to the extensions which are working...
How to troubleshoot this issue... ?

 

[bitn2]

Check your logs. At least at medium or extended level, there you will see whats the problem.

 

[technotux]

in call records, the call log i see is terminated by the extension... nothing else

Where is an option to see extended level logs in V20, as in event logs nothing appears.

 

[technotux]

Issue resolved, i found in activity logs verbose option, I can see call you going to trunk,

Because user enabled Also ring my mobile option, removed it from the following option

Edit User - Call Forwarding - General Options - Also ring my mobile