Incoming Call Rejected: Caller is Uknown

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CosteesP

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Hello,

I am trying to connect a Cisco 79xx on the 3CX, but after managing the NAT issues so i can receive calls, the phone can't make outbound calls anymore.

It seems that it doesn't accept the request URI to be the 3CX's public IP ([email protected]), but instead it needs to have the domain ([email protected]).

35.198.126.x is the 3CX IP and 91.140.91.x is the phones public IP.

This is the log from the rejected call:
Code:
Incoming call rejected, caller is unknown; msg=Invite-IN Recv Req INVITE from 91.140.91.x:38721 tid=c476ef36 [email protected]:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 35.198.126.x:51274;branch=z9hG4bKc476ef36;received=91.140.91.x
Max-Forwards: 70
Contact: <sip:[email protected]:51274;transport=tcp>
To: <sip:[email protected]>
From: "201"<sip:[email protected]>;tag=001e136cac610032a6534db0-54632bf7
Call-ID: [email protected]
CSeq: 102 INVITE
Expires: 180
Accept: application/sdp
Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, SUBSCRIBE, INFO
Content-Disposition: session;handling=optional
Content-Type: application/sdp
Date: Fri, 31 Aug 2018 09:07:11 GMT
Proxy-Authorization: Digest username="201",realm="3CXPhoneSystem",uri="sip:[email protected];user=phone",response="45328263e6944083304b6f9a560511b5",nonce="414d53595b89053f49:85c757d6fc0b1a3340faec5f3e663d45",algorithm=MD5
Supported: replaces, join, sdp-anat, norefersub, resource-priority, extended-refer, X-cisco-callinfo, X-cisco-serviceuri, X-cisco-escapecodes, X-cisco-service-control, X-cisco-srtp-fallback, X-cisco-monrec, X-cisco-config, X-


This is log from a successful call:
Code:
Info on incoming INVITE from Extn:202:
Invite-IN Recv Req INVITE from 91.140.91.x:38666 tid=88ea2e26412b2b1f Call-ID=YCA89bTINe40FYzMTgV2bQ..:
INVITE sip:[email protected];transport=UDP SIP/2.0
Via: SIP/2.0/UDP 91.140.91.x:38666;branch=z9hG4bK-524287-1---88ea2e26412b2b1f;rport=38666
Max-Forwards: 70
Contact: <sip:[email protected]:38666;transport=UDP>
To: <sip:[email protected];transport=UDP>
From: "202"<sip:[email protected];transport=UDP>;tag=1fc7d17b
Call-ID: YCA89bTINe40FYzMTgV2bQ..
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
Content-Type: application/sdp
Proxy-Authorization: Digest username="202",realm="3CXPhoneSystem",nonce="414d53595b89057169:7f8f37a795ddeac3d712b08cebe5e65c",uri="sip:[email protected];transport=UDP",response="31b3ea56588435753415a2f3269a1abd",algorithm=MD5
User-Agent: Z 5.2.19 rv2.8.99
Allow-Events: presence, kpml, talk
Content-Length: 600
 
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