Incoming call rejected, caller is unknown

[BobD]

I've got a Skype Connect trunk with 3 channels and 6 phone numbers. I can call in-out just fine but I'm unable to configure DID successfully. It seems like such a basic something but I'm getting busy when I call in from my cell (CCCCCCC) to my desktop (DDDDDDD). Suggestions?

17:35:20.433 [CM502001]: Source info: From: <sip:[email protected]>;tag=ca90d13f-13c4-4e1ccc28-1f469596-3285feac<sip:[email protected]>
17:35:20.433 [CM503013]: Call(9): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=-8133-4e1ccc28-1f469596-7bae0775 cseq=INVITE [email protected]:5060 / 1 from(wire)
17:35:20.429 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060;rinstance=b41a53f764696fa5;transport=udp SIP/2.0
Via: SIP/2.0/UDP 63.209.144.201:5060;branch=z9hG4bK-8133-4e1ccc28-1f469596-7bae0775
Max-Forwards: 30
Contact: <sip:[email protected]:5060;transport=udp>
To: <sip:[email protected]>
From: <sip:[email protected]>;tag=ca90d13f-13c4-4e1ccc28-1f469596-3285feac
Call-ID: CXC-976-62283dd0-ca90d13f-13c4-4e1ccc28-1f469596-1d9094fe
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE
User-Agent: SipGW 4
Content-Length: 0

17:35:20.120 [CM502001]: Source info: From: <sip:[email protected]>;tag=ca90d13f-13c4-4e1ccc28-1f469456-55b5874d<sip:[email protected]>
17:35:20.120 [CM503013]: Call(8): Incoming call rejected, caller is unknown; msg=SipReq: INVITE [email protected]:5060 tid=-8131-4e1ccc28-1f469456-124202 cseq=INVITE [email protected]:5060 / 1 from(wire)
17:35:20.116 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060;rinstance=b41a53f764696fa5;transport=udp SIP/2.0
Via: SIP/2.0/UDP 63.209.144.201:5060;branch=z9hG4bK-8131-4e1ccc28-1f469456-124202
Max-Forwards: 30
Contact: <sip:[email protected]:5060;transport=udp>
To: <sip:[email protected]>
From: <sip:[email protected]>;tag=ca90d13f-13c4-4e1ccc28-1f469456-55b5874d
Call-ID: CXC-761-62283a50-ca90d13f-13c4-4e1ccc28-1f469456-1b4d1a77
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE
User-Agent: SipGW 4
Content-Length: 0

Bob

 

[eagle2]

Seems you haven't configured your DDI numbers correctly.

Look at: http://www.3cx.com/blog/docs/did-voip-provider/

Regards

 

[BobD]

Thanks!

That article was v9 but didn't take too much effort to convert to v10. No phones to test with from current site but log shows promise.