Hi,
Just wondering if any of you would have any ideas regarding this situation. We've installed the system a couple of weeks ago and now some random incoming calls are dropped for some reason. We're using a very basic setup with just a couple of phones that all ring at the same time (ring group 800) every time someone calls that office. Every once in a while a call will reach the system but fail to make it to the phones, with same error message. I'll post the logs in here if anyone ever had this problem or has an idea let me know. I just turned on ''Verbose'' in the log settings so I'll probably have more info in a couple days.
Grrandstream GXW4104
3cx V10
Win7 32
14:44:27.765|.\Line.cpp(357)|Log2||LineCfg::getInboundTarget:[CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:800<br>
14:44:27.789|.\CallCtrl.cpp(346)|Log2||CallCtrl:
nIncomingCall:[CM503001]: Call(2748): Incoming call from 5149843954@(Ln.10000@grandstrea) to <sip:[email protected]:5060><br>
14:44:27.790|.\Line.cpp(1452)|Log2||Line:
rintEndpointInfo:[CM505002]: Gateway:[grandstrea] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4104 (HW 2.0, Ch:4) 1.3.4.13] PBX contact: [sip:[email protected]:5060]<br>
14:44:27.792|.\CallCtrl.cpp(529)|Log3||CallCtrl:nSelectRouteReq:[CM503010]: Making route(s) to <sip:[email protected]:5060><br>
14:44:27.795|.\CallCtrl.cpp(708)|Log2||CallCtrl:nSelectRouteReq:[CM503004]: Call(2748): Route 1: RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060;user=phone]<br>
14:44:27.819|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060]<br>
14:44:27.827|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060]<br>
14:44:27.835|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060]<br>
14:44:27.843|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060]<br>
14:44:27.851|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060;user=phone]<br>
14:44:27.899|.\CallLeg.cpp(315)|Log3||CallLeg:nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060;user=phone<br>
14:44:27.899|.\Extension.cpp(1407)|Log3||Extension:rintEndpointInfo:[CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream HT-503 V1.4A 1.0.5.10] PBX contact: [sip:[email protected]:5060]<br>
14:44:27.905|.\CallLeg.cpp(315)|Log3||CallLeg:nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060<br>
14:44:27.906|.\Extension.cpp(1407)|Log3||Extension:rintEndpointInfo:[CM505001]: Ext.102: Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA942-6.1.3(a)] PBX contact: [sip:[email protected]:5060]<br>
14:44:27.930|.\CallLeg.cpp(315)|Log3||CallLeg:nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060<br>
14:44:27.930|.\Extension.cpp(1407)|Log3||Extension:rintEndpointInfo:[CM505001]: Ext.103: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA303-7.4.5] PBX contact: [sip:[email protected]:5060]<br>
14:44:27.932|.\CallLeg.cpp(315)|Log3||CallLeg:nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060<br>
14:44:27.933|.\Extension.cpp(1407)|Log3||Extension:rintEndpointInfo:[CM505001]: Ext.104: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent:[Cisco/SPA303-7.4.5] PBX contact: [sip:[email protected]:5060]<br>
14:44:27.935|.\CallLeg.cpp(315)|Log3||CallLeg:nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060<br>
14:44:27.936|.\Extension.cpp(1407)|Log3||Extension:rintEndpointInfo:[CM505001]: Ext.101: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA303-7.4.6] PBX contact: [sip:[email protected]:5060]<br>
14:44:31.142|.\CallCtrl.cpp(885)|Log2||CallCtrl:nLegConnected:[CM503007]: Call(2748): Device joined: sip:[email protected]:5064;transport=udp<br>
14:44:31.144|.\CallCtrl.cpp(885)|Log2||CallCtrl:nLegConnected:[CM503007]: Call(2748): Device joined: sip:[email protected]:5060<br>
14:44:31.238|.\CallLeg.cpp(326)|Log2||CallLeg:nFailure:[CM503003]: Call(2748): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.22.241:5060<br>
14:44:31.251|.\CallLeg.cpp(326)|Log2||CallLeg:nFailure:[CM503003]: Call(2748): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.22.240:5060<br>
14:44:31.262|.\CallLeg.cpp(326)|Log2||CallLeg:nFailure:[CM503003]: Call(2748): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.22.243:5060<br>
14:44:31.286|.\CallLeg.cpp(326)|Log2||CallLeg:nFailure:[CM503003]: Call(2748): Call to sip:[email protected] has failed; Cause: 487 Request Cancelled; from IP:192.168.22.246:5060<br>
14:44:32.203|.\Call.cpp(42)|Log3||??:Currently active calls - 1: [2748]<br>
14:44:50.590|.\Call.cpp(1396)|Log2||Call::Terminate:[CM503008]: Call(2748): Call is terminated<br>
Any Help would be great. Thanks.
Just wondering if any of you would have any ideas regarding this situation. We've installed the system a couple of weeks ago and now some random incoming calls are dropped for some reason. We're using a very basic setup with just a couple of phones that all ring at the same time (ring group 800) every time someone calls that office. Every once in a while a call will reach the system but fail to make it to the phones, with same error message. I'll post the logs in here if anyone ever had this problem or has an idea let me know. I just turned on ''Verbose'' in the log settings so I'll probably have more info in a couple days.
Grrandstream GXW4104
3cx V10
Win7 32
14:44:27.765|.\Line.cpp(357)|Log2||LineCfg::getInboundTarget:[CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:800<br>
14:44:27.789|.\CallCtrl.cpp(346)|Log2||CallCtrl:
nIncomingCall:[CM503001]: Call(2748): Incoming call from 5149843954@(Ln.10000@grandstrea) to <sip:[email protected]:5060><br>14:44:27.790|.\Line.cpp(1452)|Log2||Line:
rintEndpointInfo:[CM505002]: Gateway:[grandstrea] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4104 (HW 2.0, Ch:4) 1.3.4.13] PBX contact: [sip:[email protected]:5060]<br>14:44:27.792|.\CallCtrl.cpp(529)|Log3||CallCtrl:
nSelectRouteReq:[CM503010]: Making route(s) to <sip:[email protected]:5060><br>14:44:27.795|.\CallCtrl.cpp(708)|Log2||CallCtrl:
nSelectRouteReq:[CM503004]: Call(2748): Route 1: RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060;user=phone]<br>14:44:27.819|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060]<br>
14:44:27.827|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060]<br>
14:44:27.835|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060]<br>
14:44:27.843|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060]<br>
14:44:27.851|.\Target.cpp(441)|Log2||Target::makeOneInvite:[CM503025]: Call(2748): Calling RingAll800[Ext.101,Ext.102,Ext.103,Ext.104,Ext.105]@[Dev:sip:[email protected]:5060;user=phone]<br>
14:44:27.899|.\CallLeg.cpp(315)|Log3||CallLeg:
nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060;user=phone<br>14:44:27.899|.\Extension.cpp(1407)|Log3||Extension:
rintEndpointInfo:[CM505001]: Ext.105: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream HT-503 V1.4A 1.0.5.10] PBX contact: [sip:[email protected]:5060]<br>14:44:27.905|.\CallLeg.cpp(315)|Log3||CallLeg:
nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060<br>14:44:27.906|.\Extension.cpp(1407)|Log3||Extension:
rintEndpointInfo:[CM505001]: Ext.102: Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA942-6.1.3(a)] PBX contact: [sip:[email protected]:5060]<br>14:44:27.930|.\CallLeg.cpp(315)|Log3||CallLeg:
nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060<br>14:44:27.930|.\Extension.cpp(1407)|Log3||Extension:
rintEndpointInfo:[CM505001]: Ext.103: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA303-7.4.5] PBX contact: [sip:[email protected]:5060]<br>14:44:27.932|.\CallLeg.cpp(315)|Log3||CallLeg:
nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060<br>14:44:27.933|.\Extension.cpp(1407)|Log3||Extension:
rintEndpointInfo:[CM505001]: Ext.104: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent:[Cisco/SPA303-7.4.5] PBX contact: [sip:[email protected]:5060]<br>14:44:27.935|.\CallLeg.cpp(315)|Log3||CallLeg:
nAnswer:[CM503002]: Call(2748): Alerting sip:[email protected]:5060<br>14:44:27.936|.\Extension.cpp(1407)|Log3||Extension:
rintEndpointInfo:[CM505001]: Ext.101: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA303-7.4.6] PBX contact: [sip:[email protected]:5060]<br>14:44:31.142|.\CallCtrl.cpp(885)|Log2||CallCtrl:
nLegConnected:[CM503007]: Call(2748): Device joined: sip:[email protected]:5064;transport=udp<br>14:44:31.144|.\CallCtrl.cpp(885)|Log2||CallCtrl:
nLegConnected:[CM503007]: Call(2748): Device joined: sip:[email protected]:5060<br>14:44:31.238|.\CallLeg.cpp(326)|Log2||CallLeg:
nFailure:[CM503003]: Call(2748): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.22.241:5060<br>14:44:31.251|.\CallLeg.cpp(326)|Log2||CallLeg:
nFailure:[CM503003]: Call(2748): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.22.240:5060<br>14:44:31.262|.\CallLeg.cpp(326)|Log2||CallLeg:
nFailure:[CM503003]: Call(2748): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.22.243:5060<br>14:44:31.286|.\CallLeg.cpp(326)|Log2||CallLeg:
nFailure:[CM503003]: Call(2748): Call to sip:[email protected] has failed; Cause: 487 Request Cancelled; from IP:192.168.22.246:5060<br>14:44:32.203|.\Call.cpp(42)|Log3||??:Currently active calls - 1: [2748]<br>
14:44:50.590|.\Call.cpp(1396)|Log2||Call::Terminate:[CM503008]: Call(2748): Call is terminated<br>
Any Help would be great. Thanks.
