Incoming calls not connecting the first time

[maurice]

I am calling with my gsm to the customer, they are using only the snom dect .

 

[JohnS_3CX]

Hi Maurice,

As discussed, follow up with the support ticket and when the case is resolved feel free to share the solution here too if you wish.

 

[maurice]

ok thank you,

I will go on with the support ticket.