Inconsistencies in status from 3cx Phone and Mgmt Console

[craigreilly]

I have noticed at times while doing some troubleshooting that the Port//Trunk Status says on thing and 3cx phone says another.
ie:
3cx Phone shows an inbound caller talking to user at extension 4005
Management Console shows that same inbound phone number sitting on Shared Park 1 (SP1)

I know that the call did sit on SP1 for a short time before ext 4005 picked it up. But why did Management Console not update to the extension?

 

[leejor]

Re: Inconsistencies in status from 3cx Phone and Mgmt Consol

Does the status correct itself if you close off the management console, then re-open?

 

[craigreilly]

Re: Inconsistencies in status from 3cx Phone and Mgmt Consol

Didn't try that... probably not a huge deal... but I did notice it.