Increase length of transcription for call recordings

[Phlobot]

Is there any way to increase the length of audio that is sent out for transcription of recorded calls? Or to simply set it to send the whole recording regardless of the length of the call?

This would be with Google's Speech to Text

 

[YiannisH_3CX]

Hello @Phlobot

Currently there is no way to increase the length of the transcription as this is the current limitation of the Google API. To be able to send an audio file and have it sent back then the audio must be approximately a minute.

 

[Phlobot]

Alrighty, thank you for your answer

 

[Slang]

For clarification, there are 2 methods of sending audio for transcription. "Synchronous" speech recognition is indeed limited to 1 minute. However, "Asynchronous" is not. The latter requires a cloud storage bucket but allows for transcriptions of audio files up to 480 minutes. It also will not send an immediate transcription reply.

Reference: Transcribing long audio files

We are also possibly interested in longer than 1 minute transcriptions. Is there plans to support longer files to Google Cloud in the future?