Integrating 3CX and Vtiger CRM for Real-Time Call Notification using V20

[vbarochia]

Hello,

We integrated 3CX with Vtiger CRM, We want to get a notification in our CRM when any incoming and outgoing call is answered by an agent.

This was mentioned in the V20 blog, but I can't find it in V20.
"The client-side used by our apps allows us to get real-time information about user status, and call status and will even allow you to control calls!"


Thank you.

 

[Evolute IT]

Those APIs are not available yet.

 

[vbarochia]

Thanks for your reply.

Do you have an ETA for this? We've been waiting already.

 

[Evolute IT]

Thanks for your reply.

Do you have an ETA for this? We've been waiting already.

No there's no ETA. Stop waiting.

3CX doesn't give ETAs for this exact reason.

Maybe Update 1 or 2, my guess is on U2. Which will be another 4-6 months probably.

Look at @VoIPTools Relay.

 

[vbarochia]

No there's no ETA. Stop waiting.

3CX doesn't give ETAs for this exact reason.

Maybe Update 1 or 2, my guess is on U2. Which will be another 4-6 months probably.

Look at @VoIPTools Relay.

Okay, Thank you for your reply.