Introduce Calls

[lancerichards]

Another request we had from a customer was they would love the call to be introduced.

"Hi Lance, I have Peter from 3CX calling about a promotion"
Press 1 to Accept or 2 to decline.

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[ArneDery]

This feature would be awesome

 

[KyriacosS_3CX]

I suggest you also post it in Ideas, but this can stay here for the discussion.

 

[lancerichards]

Done, Vote away https://www.3cx.com/community/threads/ai-call-transfer-intro.137250/

 

[nikolascx]

Yes this is cool
We will make a programmable extension and you can build it the way you want!!!
Stay tuned