Invalid Number Dialing

[bdpbxer]

When we dial an invalid number from the Windows Desktop App, there is silence for a moment, then we get disconnected. A client who uses desktop phones receives the appropriate message suggesting they check the number and try again. Both use Skyetel and are configured in the same way. Is this typical for the desktop app? If not, what should we look for to correct the behavior?

 

[bdpbxer]

Never mind, the issue seems to be specific to the phone number dialed, not that it was dialed from the app.